ERMERAH Teknik

NEC UNIVERGE SV9100

NEC UNIVERGE SV9100From small businesses to ones with up to almost
a thousand employees,
the NEC UNIVERGE SV9100 will scale to meet your needs

 

NEC’s UNIVERGE SV9100 is the unified communications (UC) solution of choice for small and medium businesses (SMBs) who don’t want to be left behind. Designed to fit to your unique needs, the platform is a powerful communications solution that provides SMBs with the efficient, easy-to-deploy, mobile technology that they require.

Reliable and adaptable, the NEC UNIVERGE SV9100 is built on cutting-edge technology that supports voice, video, unified communications and collaboration, unified messaging, and mobility out-of-the-box, all the while remaining easy to manage.

NEC UNIVERGE SV9100

The NEC UNIVERGE SV9100 offers

  • Distinct, scalable, IP Unified Communications enabled solution
  • High reliability
  • Simplified user licensing
  • Comprehensive suite of Unified Communications and Contact Center solutions
  • Broad range of mobility applications and devices
  • Vertical market-specific solution integrations
  • Wide-range of end-points
  • Single point configuration and management
  • Multi-Line SIP client, multi-carrier support

BENEFITS

Improving the way you work

 Your people don’t just want to talk, they want to collaborate. A Unified Communications solution allows your staff to join collaborative communities where they can work together on projects, sharing thoughts and ideas, in real time – regardless of location.

Mobile staff

In-built mobility keeps customers and sales people connected via a single published phone number – from any location on any device. WLAN and DECT mobile handsets allow employees to stay in touch anywhere in the office, making them more responsive to customer needs.

 

Security

 

The IP video door-phone functionality enables audio and visual monitoring of entrances which increases facility security.

 

IT Manager

 

The centralised management functionality allows IT personnel to connect to the network locally or remotely. Enables staff to easily maintain all communication servers on the network from a single location.

 

Customer interaction

 

The Auto-Attendant feature plays a greeting to all callers and ensures that they are routed to the correct department/person.

 

Receptionist

 

The NEC UC Suite provides receptionists with a pop-up window that displays caller information and enables them to answer calls, see colleague’s availability, transfer, park or take a message with a simple mouse click or a drag-and-drop.

 

Contact Centre

 

The NEC UNIVERGE SV9100 Contact Centre provides a detailed view of call activity of all agents – statistics can be used to reduce abandoned calls and follow up on missed calls. Callers are kept informed with periodic announcements.

 

Office worker

 

The conference feature allows employees to effortlessly set up a virtual meeting for colleagues on short notice, wherever they are, enabling faster business decision making, as well as reducing travel time and expenses.

 

Remote / home worker

 

UC Suite enables employees to use either their desktop phone or softphone at a remote or home office location to communicate with colleagues with the same ease as if they were in the office.